For over 10 years, Little Spurs Pediatric Urgent Care has been serving the needs of children and their parents in Texas. Little Spurs is a premium provider of care offering a convenient and accessible alternative to hospital emergency departments 7 days a week, with no appointment needed. Little Spurs is accredited by the Urgent Care Association and serves children and their parents from 20 locations in the Dallas and San Antonio metro areas.

In support of its mission to provide excellent medical care to all its patients, Little Spurs retained Fidelum Health to apply its HUMAN Brand Insights Model to help Little Spurs refine its parents’ experience strategy to strengthen relationships, loyalty and retention.