Humanizing Healthcare is a webinar and podcast program dedicated to sharing insights and best practices to make healthcare more human and fulfilling for all. With healthcare innovators and thought-leaders, we discuss how to better support everyone in the healthcare ecosystem: clinicians, patients, families, and the broader care team, to deliver experiences and outcomes that inspire lasting relationships. Powered by Fidelum Health and Planetree!
Humanizing Healthcare is dedicated to sharing insights and best practices to make healthcare more human and fulfilling for all. With healthcare innovators and thought-leaders, we discuss how to better support everyone in the healthcare ecosystem: clinicians, patients, families, and the broader care team, to deliver experiences and outcomes that inspire lasting relationships.
In this episode, we talk with Dr. Seanna-Kaye Denham Wilks, Chief Experience Officer at Kings County Hospital, about how they are improving non-clinical caregiver engagement by applying co-design principles to policy and process improvements. This episode was recorded live at the 2024 Planetree Person-Centered Care Forum in New Orleans, LA.