Humanizing Healthcare is a webinar and podcast program dedicated to sharing insights and best practices to make healthcare more human and fulfilling for all. With healthcare innovators and thought-leaders, we discuss how to better support everyone in the healthcare ecosystem: clinicians, patients, families, and the broader care team, to deliver experiences and outcomes that inspire lasting relationships. Powered by Fidelum Health and Planetree!
Humanizing Healthcare is dedicated to sharing insights and best practices to make healthcare more human and fulfilling for all. With healthcare innovators and thought-leaders, we discuss how to better support everyone in the healthcare ecosystem: clinicians, patients, families, and the broader care team, to deliver experiences and outcomes that inspire lasting relationships.
Is AI the key to solving healthcare’s biggest challenges? Imagine a world where healthcare is more accessible, less expensive, and far more personalized. It sounds like a dream, right?
With the recent explosion of AI tools and capabilities, we’re inching closer to making that dream a reality.
In this episode, we talk with Gianluca Mauro, AI expert, Founder of AI Academy, and author of From Zero to AI: Practical Approaches to AI in Healthcare.
He shared insights into how generative AI is shaking up the healthcare industry—and why we should all pay attention.
AI’s potential in healthcare is vast. One area where it’s already proving invaluable is in reducing clinician workload. Enter AI-powered tools. They can handle administrative burdens and give healthcare providers back their most precious resource: time.
But the benefits don’t stop at efficiency. AI is making strides in diagnosis as well. Gianluca mentioned studies showing that GPT-4, with proper prompting, is more accurate than some specialized medical AI tools—and even more accurate than the average physician in diagnosing certain conditions.
Tune in and learn how AI can humanize healthcare and improve care quality.
This episode is brought to you by Feedback Now, an innovative partner dedicated to enhancing patient experiences through real-time data analytics.
Key Takeaways
Introduction of Gianluca Mauro (00:00)
Generative AI: What It Can and Can’t Do (05:13)
Healthcare Costs and AI’s Potential (11:51)
Gianluca’s First AI Project in Healthcare (15:47)
The Role of AI in Democratizing Healthcare (22:57)
Balancing AI and Human Touch in Patient Care (28:28)
Advice for Healthcare Leaders on AI Implementation (32:34)
Final Thoughts and Favorite Quote (41:19)
Additional Resources
Gianluca’s consulting and training platform AI Academy: https://www.ai-academy.com
Zero to AI – Gianluca’s book on AI basics
Gianluca Mauro LinkedIn: https://www.linkedin.com/in/gianlucamauro/
Fidelum Health LinkedIn Page: https://www.linkedin.com/company/fidelum-health/
Planetree LinkedIn Page: https://www.linkedin.com/company/planetree/
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Unlock the power of our HUMAN Brand™ insights model for enhanced patient, team member, and care provider experiences: https://fidelumhealth.com/
FeedbackNow – Easily collect and analyze real-time inputs from People, Processes, and Places to Optimize your Operations: https://www.feedbacknow.com/
Learn how Planetree can help your organization deliver person-centered care at: https://www.planetree.org/
